The “hbo max can’t verify subscription” is an issue that has been present for a while. The issue seems to be fixed by turning off your internet connection and signing in again.
With the recent launch of YouTube TV, users have been struggling to sign in due to an error message saying “Can’t Sign In To HBO Max”. This is a temporary issue and can easily be rectified by following a few simple steps below:
1) Open your browser’s history page
2) Click on “YoutubeTV” from your list of websites
3) Make sure you’re signed into Youtube TV before clicking on any other website
Several complaints have lately appeared claiming that YouTube TV members are unable to log in to HBO Max using their YouTube TV credentials. When people have this problem, they usually get a notification claiming their membership has expired, even though it hasn’t. However, there is a rather straightforward solution to the issue.
YouTube TV quickly confirmed its support for HBO Max, with the option to combine the two subscriptions being available on the same day HBO Max premiered in the United States. In fact, months before HBO Max appeared, the live TV streaming service stated that users will be able to combine HBO Max with YouTube TV.
As a consequence, many YouTube TV users are likely to have elected to consolidate their subscriptions. Aside from the convenience of simply having to pay one payment each month, there may be other reasons to subscribe to HBO Max via YouTube TV, despite the fact that it costs the same as subscribing directly. While HBO Max no longer provides a free trial, YouTube TV customers may sign up for a free seven-day trial.
The problem with HBO Max’s sign-in and how to repair it
Some YouTube TV members are reporting that they are unable to check in to the HBO Max app on any of their devices due to the problem. Instead, they get a notification stating that their HBO Max subscription through YouTube TV has expired.
To be clear, these customers may still view HBO channels on YouTube TV; they simply can’t confirm their membership and use the standalone HBO Max app.
The solution is straightforward: the user just has to sign out of the HBO Max app fully and then sign back in. The new sign in will re-establish authentication and enable you to use the app normally again.
Logging out and back in will also resolve an issue when a subscriber receives a ‘can’t verify your subscription notification’ after signing in but being unable to watch a program episode or movie.
How to Unsubscribe from HBO Max
Although there are some slight modifications depending on whether you’re using the app via a mobile device, a TV, or a web browser, the procedures for logging out of the app on most HBO Max devices are the same.
To log out of HBO Max on your phone or tablet, follow these steps:
- Select the Profile option (bottom right)
- Select the Settings option (upper left)
- Scroll to the bottom of the page.
- Select Sign Out from the menu.
To exit HBO Max on TV, follow these steps:
- To go to the main menu, go to the left.
- Select the Profile icon (upper left)
- All the way to the right
- Sign out by clicking the Sign Out button.
- Click the “Sign Out Now” button.
To log out of HBO Max on a computer, follow these steps:
- Go to the HBO Max website to learn more.
- Select the profile icon (upper right)
- Sign out by clicking the Sign Out button (at the bottom)
While it seems that just signing out and back in is sufficient to resolve the problem, it remains to be discovered what is generating the issue in the first place.
If users are still experiencing issues after signing out and back in, they should repeat the instructions after deleting the app’s cache and data on their device. If the problem continues, uninstalling and reinstalling the program before signing back in should resolve the issue.
In conclusion, the HBO Max indication
Subscribers to YouTube TV who are unable to sign in to HBO Max may quickly and simply resolve the issue by entirely exiting the app and then re-entering it. In certain circumstances, deleting the cache and data is required, while in others, the HBO Max program must be uninstalled and reinstalled.
This is a well-known problem that has been reported by other YouTube TV members, thus it isn’t a problem exclusive to one account, area, or even device. It’s also possible that it’s not a problem exclusive to YouTube TV.
Although going through these procedures is inconvenient, particularly if a full reinstall is required, it should at the very least resolve the issue and enable the YouTube TV user to resume viewing HBO Max movies and series.
The “hbomax” is a service that allows users to watch HBO shows on their mobile devices. The app has been experiencing issues with signing in recently.
Frequently Asked Questions
Why is my HBO Max app not working?
A: HBO Max is currently not available on your device. You can check to see if it still works at the website by entering in your Apple ID and password, or you may contact customer service for help with this issue.
Why cant I connect to HBO Max?
A: HBO Max was discontinued on October 31st, 2018.
Can I add my existing HBO Max account to YouTube TV?
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