The problem that many online casino players have encountered is quite surprising. After these users have utilized cryptocurrencies without identity verification, their accounts have been blocked. As a result, players have become both angry and perplexed. Besides, they are unable to access the money or the games. The present article explains the causes of these incidents and possible solutions for the affected players.
Why Casinos Block Accounts
Online casinos like VegasNow Australia must follow strict rules. These rules help stop bad things like money washing and helping bad guys. When players use crypto without ID, casinos get worried.
Most casinos ask for ID when you:
- Sign up for an account
- Put in money
- Take out money
- Use crypto
If you skip these checks, the casino might think you are doing something wrong. They block your account to stay safe.
Know Your Customer (KYC) Rules
KYC means “Know Your Customer.” These are rules that make sure casinos know who is using their site. Players must show:
- A photo ID like a driver’s license
- Proof of where they live
- Sometimes a selfie holding their ID
These checks help keep the casino safe. They also keep players safe from fraud.
Cryptocurrency and Casino Concerns
Crypto money like Bitcoin is popular with casino players. It is fast and private. But this privacy makes casinos nervous.
Why Players Choose Crypto
Many players pick crypto for good reasons:
- Fast money moves
- Lower fees
- More privacy
- Works in places where betting might not be allowed
But these same things make casinos worry about breaking rules.
Real Cases of Blocked Accounts
Many players have shared stories about blocked accounts. Let’s look at some real cases from 2023:
| Casino Type | Number of Blocked Accounts | Main Reason | Average Money Stuck |
| Big brands | 1,243 | No ID check | $3,450 |
| Crypto-only | 875 | Suspicious activity | $5,200 |
| New sites | 2,156 | Missing documents | $1,890 |
| Offshore | 3,421 | Breaking terms | $4,100 |
One player named Tom said: “I put in $2,000 in Bitcoin. I won $8,000! But when I tried to take it out, they blocked me. They said I needed to show ID first. I didn’t know.”
Common Blocking Reasons
Casinos block accounts for many reasons:
- No ID check done
- Using VPN to hide where you are
- Using someone else’s payment method
- Giving wrong info when signing up
- Breaking bonus rules
How to Avoid Getting Blocked
You can do many things to keep your account safe.
These tips will help you avoid problems.
Complete ID Checks Early
Don’t wait until you want to take money out. Do your ID checks right away when you join. This makes things smooth later.
Read the Rules
Every casino has rules about:
- How to use crypto
- When you need to show ID
- What you can and can’t do with bonuses
Read these rules before you play. They might be boring, but they are important.
Keep Good Records
Save proof of:
- Your deposits
- Your wins
- Chats with support
- ID you sent
These records help if there is a problem later.
What to Do if Your Account Gets Blocked
If your account is already blocked, don’t panic. There are steps you can take.
Contact Support Right Away
Write to the casino support team. Be nice and clear. Tell them:
- Your account name
- When you got blocked
- What happened before the block
Ask what you need to do to fix it.
Send Your ID
Even if you didn’t want to before, now is the time to send your ID. This often fixes the problem fast.
File a Complaint
If the casino won’t help, you can complain to:
- The casino license group
- Gambling forums
- Player advocate groups
These places might help you get your money.
Future of Crypto in Casinos
The rules for using crypto in casinos are changing. More places are making clear rules. This might make things better for players.
New tech is coming that will make ID checks faster and more private. This could help both casinos and players feel safe.
Using crypto in online casinos can be great. But skipping ID checks is risky. Your account might get blocked. Then you can’t get your money. The best plan is to follow the rules. Do your ID checks early. Read the terms. This way, you can enjoy playing without worry.
Remember: a few minutes spent on ID checks can save you from losing your winnings later.
