Unifonic, a leading cloud communication platform, has announced the successful completion of its series B funding round worth $125 million. The round was led by SoftBank Vision Fund 1, with participation from existing investors, including Endure Capital and 500 Startups.
This new investment brings Unifonic’s total funding to $180 million, and is set to accelerate the company’s growth as it continues to expand its global cloud communication solutions.
Overview of Unifonic
Unifonic is a cloud-based communications platform enabling businesses to engage with customers eight times faster than email or traditional SMS. Through its Communication Platform-as-a-Service (CPaaS) solution, businesses can send thousands of messages on different channels promptly, increasing engagement, customer loyalty, and sales.
The company recently announced it has closed a $125 million Series B fundraising round led by venture capital firm: BECO Capital. Previous investors included Naspers Ventures, Saudi Technology Ventures (STV), STV CEO Capital and ICV – iMENA Holdings LLC participated in the round and new investors such as Endure Capital and Scope. The funding will accelerate Unifonic’s growth plans by investing heavily in research & development (R&D) efforts, expanding its sales operations globally, further pursuing strategic partnerships in the industry, and strengthening Unifonic’s overall position within the growing CPaaS segment.
Unifonic has closed a $125M Series B round
Unifonic has recently closed a record Series B funding round of $125M. This investment will accelerate Unifonic’s growth in key markets, such as Latin America, North America, and Europe.
Series B is a term used to denote the second round of financing for companies that have already completed their initial seed and Series A rounds. This stage typically involves larger investors, such as venture capitalists, interested in investing in later-stage startups that have already achieved some level of success.
The money raised during this stage will usually take the company’s product to market, hire additional personnel and bring on strategic partners for future collaborations. As Unifonic seeks to expand its presence further into key markets worldwide, this injection of capital will surely make a huge impact on the company’s growth trajectory.
Fundraising is an essential aspect of any business journey and with this milestone reached, Unifonic has taken a significant step towards achieving its long-term vision and goals.
Unifonic’s Growth Strategy
Unifonic has recently closed a $125M Series B round to accelerate its communication and business services market growth. With this funding, Unifonic plans to invest in product and platform development and expand its global sales, marketing, and customer experience team. This will enable Unifonic to continue its mission to provide the best service to its customers.
Let’s take a closer look at Unifonic’s growth strategy.
Expansion of global presence
Unifonic, a cloud-based communications platform, has announced closing a $125 million Series B round led by Coatue and Mubadala Capital. The latest funding will accelerate Unifonic’s global expansion plans and continue developing its platform.
The company also plans to expand into new markets across Europe, the Americas and Africa. This will include establishing local offices to support partners in key countries and building out its network for local telecoms providers so customers can have access to higher quality global reaching services.
Unifonic also intends to grow its messaging services, which supports SMS campaign tools for clients across healthcare, fintech and logistics sectors. It focused on the growth of scalable APIs for push notifications for mobile applications that cater for high volumes of messages such as those commonly sent in multi-country or multi-lingual campaigns.
The company shares an aim with big tech companies of improving customer experience through automation and connecting people regardless of location through its communication platform powered by artificial intelligence (AI) technology that enables automated responses to more than 200 languages including Catalan and Vietnamese via voice or text.
Unifonic expects this strategic expansion to drive revenue growth globally while offering scalability upon achieving significant user adoption rates throughout new markets.
Investing in new technologies
Unifonic, an API-based communications platform provider, has closed a $125M Series B round. The investment was led by Shinhan Capital and joined by existing investors Endure Capital, Vision Ventures and STV. This Series B funding will accelerate Unifonic’s growth in anticipation of the fast-growing technology trend of communications-as-a-service (CaaS).
Unifonic plans to use this Series B investment to expand its offer and capabilities in terms of artificial intelligence (AI) and machine learning (ML), so that users can benefit from a more streamlined experience. In addition, Unifonic will invest heavily into dedicating resources in R&D to further improve security protocols around its financial services offerings.
Finally, Unifonic plans to double down on investments into the data infrastructure side of their service offering to improve uptime and scalability for their business customers.
Enhancing customer experience
Unifonic plans to use a portion of the Series B funds to enhance customer experience across its platform. The company seeks to make strides in product improvement and deepen customer relationships, providing a robust platform for customers to optimize their engagement activities. With increased funding, Unifonic intends to usher in advancements in its Api-architecture and create user-friendly tools specifically designed for ease of use. Moreover, Unifonic aims to hire more senior personnel who can help deliver high quality services and customer support.
Another key idea of Unifonics’ growth strategy is investing in product development and marketing activities to monitor trends that appeal to their customers. This includes analyzing different channels where customer preferences could be observed such as social media, contextual data, and other measurement platforms.
In addition, by leveraging automation features, Unifonic is well-placed to optimize resources and allow customers access them quickly without delays or concerns with data privacy or security breaches. In conclusion, by investing heavily into customer experience improvements while enhancing data privacy protocols and having efficient automation strategies, Unifonic seeks to ensure that growth velocity remains at healthy levels while maintaining user trust associated with their service offerings.
Impact of Series B Funding
Unifonic has just closed a $125 million Series B round. This new funding provides a massive opportunity to accelerate the company’s growth. In addition, this capital will be used to expand the company’s effort in research & development, global expansion, and product launches.
Let’s explore the impact of this new funding on Unifonic’s future.
Accelerated Growth
Unifonic has recently closed a $125M Series B round of funding led by SoftBank Investments and Woodside Capital Partners. With additional investments from Endeavor Catalyst, European Bank for Reconstruction and Development, Greenback and Espirito Santo Ventures. Series B funding is a significant milestone for startups as it allows them to use the investments to expand their customer base, increase staff levels, gain competitive advantage over competitors, apply their resources in areas of innovation and grow at an accelerated pace.
This financing will allow Unifonic to accelerate its mission to put communication technology into the hands of underserved people worldwide or lack access. Unifonic plans to use this Series B funding creativity fuel product development, aggressively expand its international presence in Middle East-African countries by building distribution channels and expanding into new markets beyond that region. It also plans to increase its research and development capabilities to better customize solutions for customers from different industries such as finance, health care, education or logistics.
Unifonic’s Series B funding round is exciting as it illustrates how innovative tech companies can scale up quickly if they receive the right financial support. This type of capital could help drive accessible human-to-human communication technology forward further than ever before – helping companies reach out directly with employees, partners and customers around the globe in a cost effective way.
Increased Investment
Unifonic’s closing of a $125M Series B round will allow it to invest more in developing its cutting-edge communication solutions. The additional funding comes from its successful Series A round which raised $25M in 2020. This substantial injection of capital will allow Unifonic to conduct even more research and development, creating innovative projects and partnerships that can address key communication challenges across the MENA region.
The increased investment will also mean Unifonic can build upon its impressive global infrastructure including cloud-based services and telecoms connections with 240+ countries and scale up existing products such as its automated messaging platform, virtual calling card and enterprise bots for customer service automation.
The new funds will also support strategic initiatives such as scaling up partnerships with leading global telecom companies and exploring deeper collaborations with operators throughout the Middle East and North Africa region.
Improved Customer Experience
With this additional funding, Unifonic plans to further accelerate its growth and innovate to deliver improved customer experience. Unifonic’s cloud-based communication platform provides opportunities to use its new funds with access to the right technology, enabling customers to develop communications applications faster and safer.
By utilizing cutting-edge technology, developers can enhance their existing tools and integrated services with the help of Unifonic’s platform. For example, users can better manage global communication processes through prediction AI techniques while providing customers with more personalized experiences. This will help users improve their customer support systems, better manage inquiries and notifications, and boost customer engagement by using automation. Additionally, customer feedback will be incorporated into product improvements easily as Unifonic adds insights from data like never before.
Furthermore, unstructured data analytics has been used for many years to make decisions about customer service performance management. Now thanks to artificial intelligence (AI), businesses will be empowered with real-time analysis on how well their customer support system performs and better insights on what customers want/need. In addition, with AI capabilities powering full customer segmentation profiles, companies can make more informed decisions quickly and accurately to build better customer connections.
Conclusion
Unifonic’s $125M Series B round of funding is certainly a demonstration of the company’s dedication to their mission and the investors’ confidence in the company. In addition, this capital will undoubtedly help the company accelerate growth and further develop their platform to better serve their customers.
Let’s take a look at the implications of this significant funding.
Recap of Unifonic’s growth strategy
Unifonic, a leading cloud communication platform, has closed a $125M Series B round with OMERS Ventures and other investors. This marks the company’s second financing round in less than a year, having raised an initial Seed round of $3.3M just 12 months before.
Unifonic’s Series B funding comes as recognition for its focus on delivering high-quality cloud communication services to its customers. It will also be used to facilitate further expansion into new markets and to further develop existing products.
The investment signals Unifonic’s commitment to being a leader in global digital transformation by providing businesses with reliable cloud communication tools that enable them to effectively accelerate their growth plans while at the same time reducing their operating costs. In addition, the company is putting its resources into inventing the most cutting-edge technology solutions in enterprise security, applications & messaging, artificial intelligence & machine learning, and robotics process automation to best serve its clients’ business needs.
Unifonic also plans to use its new funding to become an interactive “superapp” that offers intelligent integration across all customer channels such as customer journeys creation & optimization, data merchants scaling capabilities & voice analytics. This will allow it to provide improved scalability and versatility than ever before which will benefit all stakeholders of Unifonic’s customer building journey including employees and partners along with customers themselves by creating better user experiences when dealing with digital disruptions on a global scale.
Benefits of Series B funding
Unifonic, a leading cloud-based communication platform, has closed a $125M Series B round led by Saint John Companies, with additional participation from Mubadala Investment Company and existing investors. The funding marks a major milestone for Unifonic and comes when the company is experiencing tremendous growth.
With the new funding, Unifonic plans to accelerate its growth in international expansion, product development and partnerships. This will also increase its research capabilities while allowing it to expand into new markets such as Latin America.
This capital injection positions Unifonic well to achieve even more success in 2020 and beyond. It provides them with the resources they need to make strategic investments that will drive long-term growth for the business. It also allows them to attract top talent, which is paramount for rapidly scaling companies.
In addition to giving Unifonic more flexibility in its operations, this Series B funding has enabled Unifonic to make disruptive changes in how users communicate across multiple channels, giving them an edge over their competitors and helping them continue on their mission to help people connect better around the world.
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